Overview
If you made unwanted purchases in Fortnite between January 2017 and September 2022, you may be eligible for a refund as part of a $520 million settlement between Epic Games and the Federal Trade Commission (FTC). The settlement resolves allegations that Epic Games tricked parents, gamers, and others into making in-game purchases.
Of the $520 million settlement, $245 million was set aside for customer refunds. To be eligible for a refund, you must meet at least one of the following criteria:
- You were charged in-game currency for items you didn’t want between January 2017 and September 2022.
- Your child made charges to your credit card without your knowledge between January 2017 and November 2018.
- Your account was locked between January 2017 and September 2022 after you complained to your credit card company about wrongful charges.
To file a refund claim, you must be at least 18 years old and visit the website www.fortniterefund.com/file-a-claim. You will need either a claim number or your Epic Account ID to file a claim. If you have a claim number, you should have received an email with the information. The deadline to file a claim is January 17, 2024.
The FTC alleged that Epic Games made it easy for users to make unexpected charges, including by letting underage players rack up in-game purchases. If you meet the criteria for a refund, you can file a claim and receive compensation for any unwanted in-game purchases made during the specified time period.
Frequently Asked Questions
What is the FTC settlement for Fortnite refunds?
The FTC settlement for Fortnite refunds is an agreement between Epic Games, the company responsible for the popular online video game Fortnite, and the Federal Trade Commission (FTC) to pay $245 million to settle allegations related to in-game purchases. The settlement money will be used to refund Fortnite gamers who were charged for unwanted items in the game.
How can I check if I am eligible for a Fortnite refund?
To check if you are eligible for a Fortnite refund, you can visit the FTC’s website dedicated to Fortnite refunds. According to the FTC, you are eligible to apply for a refund if you were charged in-game currency for items you didn’t authorize or if you were a minor who made in-game purchases without parental consent.
What is the process for claiming a Fortnite refund?
The process for claiming a Fortnite refund involves filling out a claim form on the FTC’s website dedicated to Fortnite refunds. The form will ask for information such as your name, email address, and the amount of money you spent on in-game purchases. You will also need to provide evidence of the purchases, such as receipts or screenshots.
Are there any deadlines for claiming a Fortnite refund?
Yes, there is a deadline for claiming a Fortnite refund. The deadline to submit a claim is January 17, 2024. It is important to submit your claim before the deadline to ensure that you are eligible for a refund.
What happens after I submit a Fortnite refund claim?
After you submit a Fortnite refund claim, the administrator will review your claim and determine if you are eligible for a refund. If you are eligible, you will receive a refund for the amount of money you spent on in-game purchases that were unauthorized or made without parental consent.
Will I receive the full amount of my Fortnite purchase as a refund?
The amount of your Fortnite refund will depend on the amount of money you spent on in-game purchases that were unauthorized or made without parental consent. The FTC has not provided information on the exact amount of the refund, but it is expected to be a portion of the total amount spent.
